Today, the growth of a business can depend on reliable communication. In the recent past, there have been lots of competitive choices when it came to communicative solutions. Spanning from business phone lines to the professionally installed Private Branch Exchange (PBX), to video conferencing.
Since communication remains an integral part of a business, more cost effective communicative solutions have been introduced for businesses through innovation. One of the latest arrivals is Voice over Internet Protocol (VoIP). Affordable communication tools like VoIP, have improved efficiency, including cutting cost for many organizations.
What is VoIP?
In layman’s terms, VoIP is similar to the good old phone system but it uses your broadband Internet connection. Essentially, VoIP is a technology that gives users the flexibility of making telephone calls by transmitting audio signals over the Internet. It provides all the features of the PBX phone system and more, but at an affordable rate.
A popular example of VoIP in action is Skype. Skype allows a user to make free or very low-cost calls to other Skype users, cellular and home phones over the Internet. All you need is an Internet connection and Skype application on your mobile device or personal computer, as well as a subscription plan for calling non-Skype users.
What Do You Need For VoIP to Work?
Without overlooking the advanced technical elements, the requirements for getting VoIP are simple. You apply for the subscription of VoIP, along with a stable Internet connection. You can access your subscription on a mobile phone, tablet, PC or laptop. Penney Computer Consulting regularly installs and sets up VoIP for organizations in Edmonton, so please don’t hesitate to contact us for any assistance that you may need.
The Advantages of VoIP
To start, here are some easily identifiable points. As most phone systems, VoIP provides flexibility to call beyond the cubicles of the office.
Do you frequently travel? VoIP will save you loads of time, especially when inquiring for phone numbers. All you need is a fully charged phone and Internet connection. Features also include the ability to access calls from anywhere and anytime.
“The new information technology… Internet and e-mail… have practically eliminated the physical costs of communications”.
Peter Drucker, management consultant, educator and author.
1) Great For Startups
VoIP is great for startups because it allows you to go beyond the boundaries of borders, where people from other countries can connect with you, even while you travel. You can also transfer calls to your colleagues back at the office right from your computer or mobile device.
No more stressing about missed calls in your absence. You can speak to your clients while you are mobile and it mostly doesn’t feel that you are missing from the office.
You can make audio, video calls and video conferencing, as well as fax important documents through VoIP technology. You can work from your home, hotel suite or anywhere with Internet access, making you more available to your clients.
Some technologies like Skype to go, allows you to make and receive calls without the need for an Internet connection, using your mobile or landline. VoIP is absolutely user-friendly, making it a cakewalk to use for most users.
2) Get Up-close & Personal
Sometimes, you may want to identify clients for business reasons when they call. VoIP allows you to use personalized ring tones along with ring back options. There is a unified ringing option along with “find me and follow me” option that makes any call hard to miss.
“Find me” service allows you to receive calls at any location, while “follow me”, allows users to be reached at any of several phone numbers. Such features, give a boost to your business because your employees can answer calls from anywhere.
3) VoIP is Easy to Use
Keeping the technical aspects in mind, VoIP has a user-friendly control interface; you can login and edit the settings in the control panel easily. Change is a lot easier to implement with VoIP. With a few edits in the control panel, you can even change your phone number.
4) It is Super Flexible
As mentioned earlier, it offers much flexibility. Beyond-the-office access is definitely an advantage but within the office premises, it makes communication more efficient. Since VoIP can integrate with other business systems, you can integrate it with everyday tools like email clients to place outbound and inbound calls.
Following the popular social media trend, you can also enjoy quick responses by using the instant messaging feature. One can indulge and engage in instant chat with colleagues anytime. You may think of it like de-cluttering your inbox, you will not have to send an email every time that you need something done.
Do you have associates that live overseas? Associates that wish to reduce traveling time, may participate, contribute, collaborate and connect with existing clients through video conferencing. Since it breaks down all boundaries, it automatically courts flexibility and enhances productivity.
5) It is an Affordable Technology
Affordable yet effective, this technology has made communication very economical. Even off-premise computers, cell phones and other computing devices can communicate. With VoIP, getting business associates and clients on the same page without a geographical link is a win for many organizations.
What communication tool do you use the most in your business? Please let us know in the comments below.